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xforeverxmetalx

W:O:A Metalgod
Dec 29, 2007
97,363
7
123
Frustrating day at work here. Badly understaffed. I've been the only one for basically the past hour or two.

Luckily people are coming back from lunch and coming in so hopefully the rest of the day will be okay.
 

xforeverxmetalx

W:O:A Metalgod
Dec 29, 2007
97,363
7
123
Well that was fun.

Guy came in because the phone he got (on contract) was defective. Originally wanted to do an exchange for the same phone, then decided to just cancel it because he wouldn't be able to return the second phone if it was bad too.

He had a deposit, which we don't refund, the carrier does. The guy didn't understand that no matter how many times we told him. Complained that we were taking his money. The other complication was that we're running a promo where you get a $50 gift card with every smartphone you get on contract. He'd used his already, so he couldn't give it back. So we would have to charge him the $50. On a 97¢ phone, that resulted in him owing us about $49. So he got pissed and kept yelling at us for taking his money.

Idiot.