150K Before WOA 2010

[Lyanna]

I work for an internet provider: www.unet.nl

callcenter? klantenservice?

 

[Morphinechild78]

looks like the database is working again.

too bad

 

[Careo]

too bad

yeah

 

[agresionpower]

callcenter? klantenservice?

it's not a callcenter, it's a servicedesk.

and I do the second level support.

 

[Morphinechild78]

yeah

why so happy ??

 

[Careo]

why so happy ??

why not?
It´s FRIDAY

I´m really happy today

 

[Morphinechild78]

why not?
It´s FRIDAY

I´m really happy today

yeay for FRIDAY

 

[Lyanna]

well... servicedesk and callcenter... isnt it almost the same? *G*

*handshake* me too. support level 2

 

[Morphinechild78]

 

[Careo]

yeay for FRIDAY

and the weekend begins soon

ok, yours not

 

[agresionpower]

well... servicedesk and callcenter... isnt it almost the same? *G*

*handshake* me too. support level 2

I don't think it's the same at all, specially not when you concider the devinitions that my ITIL teacher told me.

a call centre calls people to sell or ask if they have any problems.
A servicedesk is a place where people can ask questions or report problems.

 

[Morphinechild78]

i have to do some house-chores but i dont feel like moving at all

 

[Morphinechild78]

and the weekend begins soon

ok, yours not

mine already begun .. and its such a lazy weekend

you finish work early today??

 

[Careo]

i have to do some house-shores but i dont feel like moving at all

Hä?
what is a house-shore?!

 

[Lyanna]

I don't think it's the same at all, specially not when you concider the devinitions that my ITIL teacher told me.

a call centre calls people to sell or ask if they have any problems.
A servicedesk is a place where people can ask questions or report problems.

welll than something is wrong cause i am sitting right now in a callcenter. And im doing exactly the same like you. Just for Nokia Firewalls.