Order at Metaltix

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BaschWacken

Newbie
6 Aug. 2013
2
0
46
31
Enschede, Holland
Since my german isn't the best there is i'm trying to gain some clarity regarding the ticket

So as maybe many of you i too was awake after just coming back from WOA 2013.
Still with no sleep and alot of alcohol in my blood i managed to get through the X-mas ticket "race"
Filled in the info and payed with my creditcard..

Now here is my question: At the: Open Order/Offene Bestellungen there is my order and it says: In Progress/ In Arbeit

Now a girlfriend of mine from germany also ordered her tickets the same night, also got an X-mas ticket but hers says: Bearbeitet.

The money is already of my creditcard and i have no mail yet..

Does anyone have the same problem and maybe give some clearity?

Cheers
 

Invi

Member
23 Jan. 2009
39
2
63
Nahe Hannover
Hi Basch,

afaik the Status is pending either caused by different Banks (May take some more time to do the exchange) or by the Ordernumber. I received a mail telling me that my ticks where shipped yesterday at 4 pm. Some of my friends didnt even receive there Mails with the exchange informations yet. This can either be due to a server issue caused by the rush at the tickets or a server error and lost mails.

Either way i would say wait a bit more no need to rush anything you paid and you order will be proceeded as fast as possible. Dont forget it`s already sold out so a lot to do for the guys over at Metaltix.

Hope i could help.

Kind Regards,

Invi