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xforeverxmetalx
W:O:A Metalgod
- 29 Dez. 2007
- 97.363
- 7
- 123
Short of Black Friday, today was the busiest day I've ever had. By far.
I've called the scheduling manager aka the store manager a moron several times on here. I don't know how to emphasize exactly how much of a moron he is.
Today was nothing short of a complete and total disaster.
I've called the scheduling manager aka the store manager a moron several times on here. I don't know how to emphasize exactly how much of a moron he is.
Today was nothing short of a complete and total disaster.
xforeverxmetalx
W:O:A Metalgod
- 29 Dez. 2007
- 97.363
- 7
- 123
There were a grand total of three people here for the past few hours. All covering wireless, electronics. and the photo lab.
It's Saturday evening.
A week and a half before Christmas.
My 12-year-old sister could have figured we needed more people than this.
It's Saturday evening.
A week and a half before Christmas.
My 12-year-old sister could have figured we needed more people than this.
xforeverxmetalx
W:O:A Metalgod
- 29 Dez. 2007
- 97.363
- 7
- 123
There were at least a dozen complaints of people waiting half an hour or longer. And probably more that weren't so vocal.
I heard the words "worst customer service I've ever had in my entire life".
I heard the words "worst customer service I've ever had in my entire life".
xforeverxmetalx
W:O:A Metalgod
- 29 Dez. 2007
- 97.363
- 7
- 123
I honestly think the store manager needs to be fired over this. Today, combined with the past several months of shortstaffing not to mention my own scheduling issues.
I can understand that to make a profit, it could be beneficial to have less people than you need. If a few people get upset, it might not harm profits as much as paying people to work. I understand that.
But there is zero chance that having us as short as we were today was a good idea. None. And that's not even considering the effect such craziness has on us.
I agree with that guy. It really was the worst customer service I've ever seen.
I can understand that to make a profit, it could be beneficial to have less people than you need. If a few people get upset, it might not harm profits as much as paying people to work. I understand that.
But there is zero chance that having us as short as we were today was a good idea. None. And that's not even considering the effect such craziness has on us.
I agree with that guy. It really was the worst customer service I've ever seen.