the drama that is ordering something from a mailorder (neckermann)
I ordered 2 duvet covers a while a go
the quality turned out to be terrible
the black turned grey after only 1 time in the washing machine, on some places the black even disappeared in total, leaving white spots.
So I called in with a complaint and I got a coupon for 20 eu discount (the price of the 2 covers)
So last Thursday I decided to order new covers, which were supposed to be delivered on Friday.
But nothing came on Friday, same goes for Saturday and Monday, so I called again on Tuesday...
They told me the mailman could not find my house. Which is absolute bullshit, since me street is pretty well known, if I look out of my window I see the busiest road in Arnhem.
But they would send it again, free of charge.
And indeed, yesterday I had a big package waiting for me.
I was so happy it all went well.
I took the package with me downstairs into the basement, so I could immediately wash my new covers so I would be able to use them today.
But when I opened the box, there where no duvet covers in there
They sent me 2 chopping boards!
So I had to call yet again... And I have to hope that they sent me the right stuff today and have it delivered by a mailman who is not mentally challenged