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agresionpower

W:O:A Metalgod
22 Juni 2005
79.392
593
160
40
Almere, Holland
earlier today I had a def guy on the phone... well not really of course..
he IM's with a special department of the phone company.. they tell me what he's writing.. and what I tell back they type towards him...
it's like.. you could also send me an email you know... :p
 

Quark

Der Beste
19 Juli 2004
111.176
9.310
170
Best, Nederland. Jetzt Belgien
earlier today I had a def guy on the phone... well not really of course..
he IM's with a special department of the phone company.. they tell me what he's writing.. and what I tell back they type towards him...
it's like.. you could also send me an email you know... :p

No you cannot!

Why should someone def not have the same possibilities of interaction compared to "hearing" people?

I mean, I ask, you reply, I try, and if there's an error somewhere, I interact.
With mail this is not possible. You always need to wait for the other to recieve it first, process it, react to it, you need to recieve it, process it, and THEN you can interact.

So... txt'ing or IM'ing is the only solution for them.
 

agresionpower

W:O:A Metalgod
22 Juni 2005
79.392
593
160
40
Almere, Holland
No you cannot!

Why should someone def not have the same possibilities of interaction compared to "hearing" people?

I mean, I ask, you reply, I try, and if there's an error somewhere, I interact.
With mail this is not possible. You always need to wait for the other to recieve it first, process it, react to it, you need to recieve it, process it, and THEN you can interact.

So... txt'ing or IM'ing is the only solution for them.

trust me, trying to troubleshoot this way isn't working either, because I need to rely on the oe typing stuff, it just doesn't work.
with email we can send him a step by step manual how to solve an issue.
we did the same thing with an other def guy last week that worked perfect.
first he called via the textphone, that didn't work out at all, we asked him if we could send a manual and then the problem was solved in no time.

it's just to hard to explain what you mean if you say click on this and type in this or that... it does work however with a manual with pictures.
 

Quark

Der Beste
19 Juli 2004
111.176
9.310
170
Best, Nederland. Jetzt Belgien
trust me, trying to troubleshoot this way isn't working either, because I need to rely on the oe typing stuff, it just doesn't work.
with email we can send him a step by step manual how to solve an issue.
we did the same thing with an other def guy last week that worked perfect.
first he called via the textphone, that didn't work out at all, we asked him if we could send a manual and then the problem was solved in no time.

it's just to hard to explain what you mean if you say click on this and type in this or that... it does work however with a manual with pictures.

If you do the same with hearing people, I don't object!