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-R4-

W:O:A Metalhead
26 März 2006
3.489
0
61
38
Italy, Rome
hm I don't really like that idea...
then it's about you getting more money and not helping the customer, or at least inconveniencing them by keeping them on for like half an hour when all you have to do is tell them to get new batteries or something...

wait it is not just that you have to keep them the more you can on hold

it is that im too quick, the average time is higher so i should raise up my time because in their opinion, if you are too quicker than others, you are doing something bad

instead i've some colleagues which have call's time too long so they have to decrease them the max they can
 

xforeverxmetalx

W:O:A Metalgod
29 Dez. 2007
97.363
7
123
wait it is not just that you have to keep them the more you can on hold

it is that im too quick, the average time is higher so i should raise up my time because in their opinion, if you are too quicker than others, you are doing something bad

instead i've some colleagues which have call's time too long so they have to decrease them the max they can

yea okay, that makes sense... you have to be long enough to do it right...
but basically all I'm saying is, money shouldn't be as important as helping the customer
 

-R4-

W:O:A Metalhead
26 März 2006
3.489
0
61
38
Italy, Rome
oh anyway, i do it right even in less minutes as my satisfaction percentage can certify.. but it is like something that has just to be

it is not a logical thing :D
 

xforeverxmetalx

W:O:A Metalgod
29 Dez. 2007
97.363
7
123
Ensiferum's Myspace schrieb:
NECROPHAGIST (co-headliner)
SUFFOCATION (co-headliner)
ENSIFERUM *cheers*
DARKEST HOUR
WINDS OF PLAGUE
DYING FETUS
BORN OF OSIRIS
ORIGIN
AFTER THE BURIAL
BLACKGUARD

bold=also good
this better come somewhere near me :D
[though I'll be at my grandparents' place by then]