W:O:A TICKET EXCHANGE – Instructions

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  1. Wacken-Jasper

    Wacken-Jasper Administrator Mitarbeiter

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    18. Januar 2012
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    Dear Metalheads,

    herewith we want to provide the opportunity to offer Wacken Open Air tickets for purchase and sale remote from Ebay, Seatwave, Viagogo etc. to you.

    As there again and again appeared tickets resold at raised prices in the past we offer you the following service with our ticket exchange:

    >> We exclusively operate discretionary! <<

    That means,

    1) Purchase/ sale is executed without our intervention (we only supervise the price of sale, which should not beat the original ticket price!!!)

    2)After purchaser and seller made an agreement about the conditions like shipping address these will forwarded to Metaltix via info@metaltix.com. Metaltix needs from both the seller and the buyer the full address, a valid email-adress and the amount of tickets.

    3) After agreement the seller sends the tickets and the printed and filled out formular to us and we prove the originality of the tickets.

    4) Purchaser and seller will get an automatic e-mail including a special encrypted link to status page on Metaltix (due to security reasons a copy of this mail will automatically be send to info@metaltix.com). The status of the transaction plus info/data of purchaser & seller + amount of tickets can be checked anytime by both parties.

    5) By the time the check is finished on our part the info on the linked page changes to the status that the transaction of the money is ready to take place (+ shipping costs 2 x 4,40)
    Please transfer the money only AFTER(!!!) Metaltix has finished the verifying process and changed the online-status to this effect.

    6) After receipt of payment we are informed by the seller and forward the ticket (s) to the buyer via registered letter with reply advice.

    Advantages of the model:
    - No rip-off concerning the ticket price
    - guarantee of original tickets

    !!!IMPORTANT SECURITY HINTS!!!
    1.) Please follow the instructions you can read above. Please transfer the money AFTER the tickets were checked at Metaltix (as described above)!

    2.) Please check the automatic e-mail link for the secured connection and the domain www.metaltix.com. Please also check that YOUR shipping address
    appears as purchaser address. In case of any questions or abnormalities please contact Metaltix immediately by phone. Hotline: +49 4627 – 18 38 38!

    Hints regarding postage & payment
    Payment and postage must be done as follows:
    Ticketprice + 4,40€ postage to seller
    4,40€ postage to Metaltix (The bank details will be sent by email to the customer.)

    Annotation: The postage is independent of the number of tickets!

    After the agreement between seller and customer, the seller sends the ticket(s) and THIS FORM to:

    Metaltix
    Hauptstr. 47
    D-24869 Dörpstedt

    Tel: +49 (0) 4627 - 18 38 0
    Fax: +49 (0) 4627 - 18 38 80
    email: info@metaltix.com

    So now, good luck with purchasing/ selling.

    Please close your threads after successful transaction!

    We appreciate further suggestions.

    Your,
    W:O:A Team
     
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