Ticket Exchange Question

Dieses Thema im Forum "Fragen zum Festival /<br> Questions about the fest" wurde erstellt von jhuntoon, 24. Juni 2014.

  1. jhuntoon

    jhuntoon Newbie

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    Hello,

    I have successfully acquired a ticket through the Metaltix ticket exchange program. However, I am unable to pay the original buyer because he did not provide all of his banking information.

    I only received his name, bank name, BIC/SWIFT number, and IBAN number. When I went to my local bank they said I would need his bank account number to put the money into the right account.

    I have contacted Metaltix, but have not got a response yet. Has anyone used the ticket exchange before to help me with this problem?

    Any help would be appreciated.
     
  2. Plumbum

    Plumbum W:O:A Metalhead

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    As far as I know, the IBAN does already contain the bank account number, as it consists of
    - a country-specific abbreviation (for example DE for germany)
    - a ckeck digit, that actually consists of 2 digits
    - the bank code
    and at last
    - the bank account number (consisting of 10 digits, if not, the IBAN is filled up with 0s between bank code and account number. (don't take my word for this as granted though!)
    So actually, your bank should already be perfectly able to perform the transaction correctly with the information given. I would maybe try again with another bank employee, who actually knows his stuff :ugly:
    Apologies in advance, this is propably not helpful at all.
     
    Zuletzt bearbeitet: 24. Juni 2014
  3. jhuntoon

    jhuntoon Newbie

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    Thanks for your reply. That is the problem the IBAN I was provided is only 3 numbers. I was wondering if the original buyer forgot to include all of the numbers, including his bank account number.
     
  4. Plumbum

    Plumbum W:O:A Metalhead

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    Yeah, it appears the vendor messed up. His IBAN should consist of at least 14 characters + the length of his bank code
     
  5. jhuntoon

    jhuntoon Newbie

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    The IBAN is probably the problem then. Also, when I was researching what a BIC/Swift code was, the one I was provided does not seem to be correct.
     
  6. Quark

    Quark W:O:A Forumsstammgast

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    IBAN can't have 3 digits. Mine in Belgium starts eith BExx xxxx xxxx xxxx where x <=0.
    My Dutch is NLxx YYYY xxxx xxxx xx where Y = one of the characters from A to Z. X=0 - 9
     
  7. Wackentom

    Wackentom W:O:A Metalmaster

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    best u can do is CALL THEM ! they speak english too!

    Metaltix:

    +49 4827 - 999 666 66

    Office hours:
    Mo - Fr: 10:00 AM - 06:00 PM CET
     
  8. Brandtst

    Brandtst Newbie

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    I had to send the money from germany to canada.
    So I called the Metaltix Service if they could request paypal from the selling person. Got the paypal data next day ....
    Brilliant Support from Metaltix!
     

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