Security staff - Bad form.

Dieses Thema im Forum "W:O:A 2014<br>Lob & Kritik / praise & criticism" wurde erstellt von Merlin Forbury, 07. April 2015.

  1. Merlin Forbury

    Merlin Forbury Newbie

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    I have sent several emails regarding an incident involving security guard number 627. Just a brief overview of what happened, I got injured during the Kreator set and was passed over the barrier. My leg gave way several times, and security took it upon themselves to ignore repeated requests for medical help and dragged me to the side and threw me to the ground. I sustained a back injury and lost money.

    Spending about 2 hours in the onsite hospital and facing a 10 hour drive back to Swizerland, then a flight to the UK with a back injury was not much fun. This is bad form both from the security staff and from the organisers of Wacken for failing to follow this up

    Please do not ignore this as my next avenue is to post this on the facebook page.
     
  2. Milkie

    Milkie W:O:A Metalmaster

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    How did you get this injury if I may ask?
     
  3. Merlin Forbury

    Merlin Forbury Newbie

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    There was a crowd crush about 15 to 20 minutes into the Kreator set. Was with a group of people in the middle then wall of death happened. I would say 20 to 30 of us fell over and got trampled. So after getting pulled out and passed over the crowd at first security helped me over then as soon as I stood up, my leg gave way and i simply fell over. This was then when 2 security picked me up and dragged me to the opposite side to where the first aid medic was. I even asked to be taken to the medic, instead just threw me to the side, landed hard and bruised my back.
     
  4. Wacken-Jasper

    Wacken-Jasper Administrator Mitarbeiter

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    I will forward this to the festival production, thanks for the post. We want our securities to treat everyone as professional as possible and we need feedback like this to improve our service!
     
  5. Libbelah

    Libbelah W:O:A Metalhead

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    Seit Jahren der Erste, der sich mal die Nummer gemerkt hat.
     
  6. Merlin Forbury

    Merlin Forbury Newbie

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    War nicht schwer, seine Nummer zu bekommen, wie sie in großen Zahlen auf seinem Hemd war. Ich benutze einen Übersetzer.
     
  7. Libbelah

    Libbelah W:O:A Metalhead

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    No joke!
    Mostly its like "this awful security-guy, who stood thursday at the edge A/B" :D
     
  8. Wacken-Jasper

    Wacken-Jasper Administrator Mitarbeiter

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    Word. :D
     
  9. MetallKopp

    MetallKopp W:O:A Metalmaster

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    Might not be the baddest thing if you try to find witnesses for this.

    This is not just bad form, but probably non-assistance of a person in danger and therefore may be penally relevant.
     
  10. Merlin Forbury

    Merlin Forbury Newbie

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    The only witness now would be the detailed report given to the onside medical staff.

     
  11. Quark

    Quark W:O:A Forumsstammgast

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    If you had to give your name and address, etc. they should have a report and you have unlimited access to your personal information. Including the medical files.
    This might be useful. Otherwise I don't know.
     
  12. MetallKopp

    MetallKopp W:O:A Metalmaster

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    Try asking around in social media and forums like this one. Describe the incident in detail and ask if anyone has seen this.

    The chances may not seem that good, but this way I got my camera back that I lost in Wacken 2013. :)
     
  13. Merlin Forbury

    Merlin Forbury Newbie

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    Looks like this has been swept under the carpet yet again.
     
  14. Libbelah

    Libbelah W:O:A Metalhead

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    Ever tried a Lawyer?
     
  15. Wacken-Jasper

    Wacken-Jasper Administrator Mitarbeiter

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    Well, I sent you a lot of messages AND invested a lot of time. There is no video or picture proof for your story! So what can we do? If we say "Sorry, here is your free ticket", without having a proof, we will open Pandora's box.

    We talked to the security company about this AND I checked if we can sell you a ticket, because I believed you. But there are no returned tickets left or something like this.

    But yeah, we're absolutley sweeping this under the carpet. I deleted the thread and kicked you from the forum right? Oh wait.. I didn't.. it's all readable for everyone out there.
     

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