Order at Metaltix

Dieses Thema im Forum "Fragen zum Festival /<br> Questions about the fest" wurde erstellt von BaschWacken, 06. August 2013.

  1. BaschWacken

    BaschWacken Newbie

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    Since my german isn't the best there is i'm trying to gain some clarity regarding the ticket

    So as maybe many of you i too was awake after just coming back from WOA 2013.
    Still with no sleep and alot of alcohol in my blood i managed to get through the X-mas ticket "race"
    Filled in the info and payed with my creditcard..

    Now here is my question: At the: Open Order/Offene Bestellungen there is my order and it says: In Progress/ In Arbeit

    Now a girlfriend of mine from germany also ordered her tickets the same night, also got an X-mas ticket but hers says: Bearbeitet.

    The money is already of my creditcard and i have no mail yet..

    Does anyone have the same problem and maybe give some clearity?

    Cheers
     
  2. BaschWacken

    BaschWacken Newbie

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  3. Invi

    Invi Member

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    Hi Basch,

    afaik the Status is pending either caused by different Banks (May take some more time to do the exchange) or by the Ordernumber. I received a mail telling me that my ticks where shipped yesterday at 4 pm. Some of my friends didnt even receive there Mails with the exchange informations yet. This can either be due to a server issue caused by the rush at the tickets or a server error and lost mails.

    Either way i would say wait a bit more no need to rush anything you paid and you order will be proceeded as fast as possible. Dont forget it`s already sold out so a lot to do for the guys over at Metaltix.

    Hope i could help.

    Kind Regards,

    Invi
     

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